Security & account responsibilities

Protect the member behind the request.

Keep private records, connected credentials, and account responsibilities clear across your community and service teams.

Protect the credentials behind connected support

Keep bot and integration credentials in the approved configuration flow, with access matched to the support work they enable.

Understand which conversations and knowledge belong to your organization, why you need them, and who is authorized to receive them.

Before closing your Tessolva setup, identify the records, connections, and member-support responsibilities that need an orderly handover.

Plan support capacity for your programs while keeping your organization’s Tessolva subscription distinct from the offers your members buy.