Tessolva
Your first workflow.
A clear next step.
Start with a learner, member, or customer who needs a useful next step. Connect the program knowledge, verified context, and permitted workflow needed to resolve that request.
Choose the first question to solve.
Start with a request your community asks repeatedly: getting started, finding a resource or restoring eligible access. Define what a useful answer or a successful outcome should look like.
Explore your AI agent ↗Choose where people will ask.
Identify the community channel, website or member experience where support belongs. Discord is the first focus; additional platform connections are planned and assessed around your use case.
Understand the support systemBring the knowledge together.
Collect the pages, service information and policies the AI should use. Keep the guidance current and separate general answers from private customer records.
Explore Enki’s knowledgeConnect the next step.
If a resolution needs an account check or an update, identify the relevant business tool and the actions the workflow can perform. Connections and permissions define what can happen automatically.
Explore permitted actions ↗Walk through a real use case.
Test the question, follow-up questions and expected result. Start with a focused workflow, then expand to additional requests as the support experience becomes clearer.
Try the illustrative walkthroughHave an idea or a custom request?
Let’s build it around your business.
Tell us what you want to automate. We can design an AI workflow around your knowledge, your tools and the way your customers ask for help.
Discuss your idea Share your use case, the tools involved and the outcome you want. We’ll explore the right approach together.