Tessolva vs Ticket King for Discord support.
A source-linked comparison of bot ownership, per-account and per-server billing, AI availability, dashboard features, and transcripts. Public listings checked September 23, 2026.
Decision point
Tessolva
Ticket King
Bot identity
TessolvaOne AI support agent, configured around your business knowledge, customer context and rules. Bot identity and branding are agreed for your setup.
Ticket KingOne shared bot. The Premium Bot Personalizer changes its name, avatar, banner, and bio in your server, but it remains Ticket King's application.
Bot identity
One AI support agent, configured around your business knowledge, customer context and rules. Bot identity and branding are agreed for your setup.
One shared bot. The Premium Bot Personalizer changes its name, avatar, banner, and bio in your server, but it remains Ticket King's application.
Billing model
TessolvaBusiness is €129 per month with 7,000 AI calls per month. Enterprise and Custom are quoted around your requirements. See the current pricing page for each offer’s scope.
Ticket KingPremium is listed at $5.99 per server every 30 days, or $6.99 for servers with more than 1,000,000 members.
Billing model
Business is €129 per month with 7,000 AI calls per month. Enterprise and Custom are quoted around your requirements. See the current pricing page for each offer’s scope.
Premium is listed at $5.99 per server every 30 days, or $6.99 for servers with more than 1,000,000 members.
AI and knowledge base
TessolvaBusiness includes an AI agent for everyday support requests and a knowledge base. Enterprise includes knowledge-based support and multi-step backend investigation and resolution. Available channels, connected tools, permissions and workflows are confirmed for your setup before rollout.
Ticket KingNo AI or knowledge-base features appear in Ticket King's public documentation.
AI and knowledge base
Business includes an AI agent for everyday support requests and a knowledge base. Enterprise includes knowledge-based support and multi-step backend investigation and resolution. Available channels, connected tools, permissions and workflows are confirmed for your setup before rollout.
No AI or knowledge-base features appear in Ticket King's public documentation.
Dashboard
TessolvaAI investigation and human follow-up share the request context. Available inbox features and reply channels are confirmed for your rollout.
Ticket KingFree includes web ticket history. Premium adds live viewing with close, claim, and transfer from the dashboard; replying from the web is not documented.
Dashboard
AI investigation and human follow-up share the request context. Available inbox features and reply channels are confirmed for your rollout.
Free includes web ticket history. Premium adds live viewing with close, claim, and transfer from the dashboard; replying from the web is not documented.
Tickets and transcripts
TessolvaBusiness and Enterprise include unlimited tickets and human escalation paths. Channel configuration, transcript exports and retention requirements are confirmed for your setup.
Ticket KingFree lists unlimited tickets, 10 panels, and transcripts of up to 1,000 messages, raised to 5,000 on Premium. HTML transcripts are kept indefinitely.
Tickets and transcripts
Business and Enterprise include unlimited tickets and human escalation paths. Channel configuration, transcript exports and retention requirements are confirmed for your setup.
Free lists unlimited tickets, 10 panels, and transcripts of up to 1,000 messages, raised to 5,000 on Premium. HTML transcripts are kept indefinitely.
Choose based on the operating model you need
- Tessolva may fit when your own bot identity, AI drafting grounded in a knowledge base, and one account for several servers matter.
- Ticket King may fit when a generous free shared bot with no forced branding and long-lived transcripts is enough, and AI is not needed.
- Count your servers first: Ticket King Premium is billed per server, while Tessolva plans are billed per account.
Primary sources
Public listings checked September 23, 2026.
Methodology: We checked vendor-owned pricing, product, documentation, and privacy pages on September 23, 2026. Rows include only claims supported by those primary sources.
Limitations: Prices, regional checkout terms, experiments, and plan availability may vary. Verify the live vendor page before buying. This comparison does not claim a universal winner.